Privacy Policy

1. Information We Collect

We collect the following information when you interact with our website:

• Name and email address — collected through our portfolio access form, when you request to view our project portfolio.
• Phone number — only if you choose to reach us directly via WhatsApp Business or share it voluntarily.
• Basic usage data — such as pages visited and general browsing behavior, if analytics or advertising tools (for example, Meta Pixel) are active on the site.

We do not collect payment information, as our website does not process transactions.

2. How We Use Your Information

We use the information you provide to:

• Send you access to our project portfolio
• Respond to your inquiries about our design and architecture services
• Follow up with you through WhatsApp Business regarding your project interest
• Understand how visitors use our website, so we can improve it
• Run and measure the performance of our advertising campaigns, where applicable

We do not sell your personal information to third parties.

3. How Your Information Is Shared

Your information may be processed by the following third parties, strictly to help us operate our business:

• WhatsApp Business / Meta — if your inquiry is continued over WhatsApp, your name, number, and messages are handled under WhatsApp's and Meta's own privacy terms.
• Meta Ads / Meta Pixel — if active on our website, this may collect browsing behavior to help us run and retarget advertising campaigns.
• Email or form service providers — used to receive and store form submissions.

We do not share your information with any party for purposes unrelated to our business operations.

4. Cookies and Tracking

Our website may use cookies or similar tracking technologies (such as Meta Pixel) to understand visitor behavior and support advertising efforts. You can disable cookies through your browser settings, though this may affect how the website functions.

[Note: confirm with the founders whether Meta Pixel or any analytics tool is currently live on the site — if not, this section should be simplified or removed before publishing.]

5. Data Retention

We retain your name and email address for as long as necessary to respond to your inquiry and maintain our business records, or until you request deletion.

6. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for future communication at any time

To exercise any of these rights, contact us using the details in Section 8.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Grievance Redressal / Contact Us

If you have questions, concerns, or wish to exercise your data rights, please contact:

Wall Weaves Studios Email: wallweaves@gmail.com Phone / WhatsApp: 98455 32764

We aim to respond to all privacy-related inquiries within a reasonable time.

9. Children's Privacy

Our website and services are not directed at children under 18, and we do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.